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Core Negotiation Skills
Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.
What Will Students Learn?
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Understand the basic principles of negotiation
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Prepare for negotiation
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Respond to challenges
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Create win-win situations
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Develop sustainable agreements
What Will be Covered?
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Define negotiation
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Use key success strategies
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Apply different negotiation approaches
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Establish rules that lead to effective negotiation
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Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
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Set limits
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Maintain composure when things get heated
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Collaborate and foster cooperation
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Remain focused
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Keep an open mind
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Decide what kind of relationship we wish to foster
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Use additional resources and expertise
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Keep an open mind
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Create a sustainable agreement
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Incorporate everyone’s perspective
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Gain consensus
What’s Included?
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Instruction by an expert facilitator
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Small interactive classes
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Specialized manual and course materials
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Personalized certificate of completion